Privacy Policy & Terms of Use

We collect personal information and non-personal information. Personal information is information that can identify or reasonably be linked to you. Non-personal information is information that cannot reasonably be used to identify you.

We may use and disclose aggregated or de-identified information that does not identify you. We do not sell personal information for money, and we do not share personal information for cross-context behavioral advertising.

You can choose not to provide certain information, but that may limit your ability to use some features of Populous or connected integrations.

If you connect third-party services, you can also review and manage permissions and settings with those third parties.

You may opt out of promotional communications by following the unsubscribe instructions in those communications. We may still send administrative, transactional, or service-related messages.

Populous may use cookies and similar technologies to operate, secure, and improve our websites, interfaces, and services. These technologies may help us:

• Remember user preferences and settings
• Keep users signed in where applicable
• Understand how users interact with Populous
• Analyze performance, usage, and reliability
• Maintain security and help prevent fraud or abuse

We may use both session cookies and persistent cookies. You can control cookies through your browser settings. If you disable cookies, some features of Populous may not function properly.

Some third-party service providers, such as analytics, hosting, or infrastructure providers, may also use cookies or similar technologies in connection with Populous, subject to their own privacy practices.

If you are a California resident, you may have the right, subject to applicable law, to:

• Request to know the categories of personal information we have collected about you
• Request access to specific pieces of personal information
• Request deletion of personal information we collected from you
• Request correction of inaccurate personal information
• Not be discriminated against for exercising applicable privacy rights

To submit a privacy request, contact us at support@populous.app.

We will take reasonable steps to verify your request before responding, as permitted by law.

For questions, concerns, or privacy requests, contact us at support@populous.app.

The website located at populous.app (the "Site") is a copyrighted work belonging to Populous ("Company," "us," "our," and "we"). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These Terms of Use (these "Terms") set forth the legally binding terms and conditions that govern your use of the Site. By accessing or using the Site, you are accepting these Terms on behalf of yourself or the entity that you represent, and you represent and warrant that you have the right, authority, and capacity to enter into these Terms. You may not access or use the Site or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access or use the Site.

Please be aware that Section 10.2 contains provisions governing how to resolve disputes between you and Company. Among other things, Section 10.2 includes an agreement to arbitrate which requires, with limited exceptions, that all disputes between you and us shall be resolved by binding and final arbitration. Section 10.2 also contains a class action and jury trial waiver.

Unless you opt out of the agreement to arbitrate within 30 days: (1) you will only be permitted to pursue disputes or claims and seek relief against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding; and (2) you are waiving your right to pursue disputes or claims and seek relief in a court of law and to have a jury trial.

Account Creation. In order to use certain features of the Site, you must register for an account ("Account") and provide certain information about yourself as prompted by the account registration form. You represent and warrant that all required registration information you submit is truthful and accurate and that you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site. Company may suspend or terminate your Account in accordance with Section 8.

Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, suspected unauthorized use, or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

License. Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.

Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions:

• You shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site or any content displayed on the Site
• You shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Site
• You shall not access the Site in order to build a similar or competitive website, product, or service
• Except as expressly stated in these Terms, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means

Unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms. All copyright and other proprietary notices on the Site, or on any content displayed on the Site, must be retained on all copies.

Modification. Company reserves the right, at any time, to modify, suspend, or discontinue the Site, in whole or in part, with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or any part of it.

No Support or Maintenance. You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Site.

Ownership. Excluding any User Content that you may provide, all intellectual property rights in the Site and its content are owned by Company or Company's suppliers. Neither these Terms nor your access to the Site transfers to you or any third party any rights, title, or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in these Terms. Company and its suppliers reserve all rights not granted in these Terms.

Feedback. If you provide Company with any feedback or suggestions regarding the Site ("Feedback"), you assign to Company all rights in such Feedback and agree that Company has the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. Company will treat any Feedback as non-confidential and non-proprietary.

User Content. "User Content" means any and all information and content that a user submits to, or uses with, the Site, including content in the user's profile or postings. You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness, or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party.

You represent and warrant that your User Content does not violate our Acceptable Use Policy. You may not represent or imply to others that your User Content is in any way provided, sponsored, or endorsed by Company. Company is not obligated to back up any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.

License. You grant Company an irrevocable, nonexclusive, royalty-free, fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, solely for the purposes of including your User Content in the Site. You also waive any claims and assertions of moral rights or attribution with respect to your User Content.

Acceptable Use Policy. You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content that:

• Violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or other intellectual property or proprietary right
• Is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another's privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, or otherwise objectionable
• Promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual
• Is harmful to minors in any way
• Violates any law, regulation, obligation, or restriction imposed by any third party

In addition, you agree not to:

• Upload, transmit, or distribute any computer viruses, worms, or software intended to damage or alter a computer system or data
• Send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or duplicative or unsolicited messages
• Harvest, collect, gather, or assemble information or data regarding other users, including e-mail addresses, without their consent
• Interfere with, disrupt, or create an undue burden on servers or networks connected to the Site
• Attempt to gain unauthorized access to the Site or related computer systems or networks
• Harass or interfere with any other user's use and enjoyment of the Site
• Use software, automated agents, or scripts to create multiple accounts or to generate automated searches, requests, or queries to the Site, except as permitted for public search engines under our robots.txt file

Enforcement. We reserve the right, but have no obligation, to review, refuse, or remove any User Content in our sole discretion, and to investigate and take appropriate action if you violate these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying User Content, terminating your Account, and reporting you to law enforcement authorities.

Third-Party Links and Ads. The Site may contain links to third-party websites and services, or display advertisements for third parties. Such third-party links and ads are not under the control of Company, and Company is not responsible for them. Company provides access only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to them. You use all third-party links and ads at your own risk, and the applicable third party's terms and policies apply.

Other Users. Each Site user is solely responsible for its own User Content. Since we do not control User Content, we are not responsible for User Content, whether provided by you or by others. We make no guarantees regarding the accuracy, currency, suitability, appropriateness, or quality of any User Content. Your interactions with other Site users are solely between you and such users.

Release. You release Company, including our officers, employees, agents, successors, and assigns, from each past, present, and future dispute, claim, controversy, demand, right, obligation, liability, action, and cause of action of every kind and nature that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, the Site, including interactions with other Site users or third-party links and ads.

If you are a California resident, you waive California Civil Code Section 1542 in connection with the foregoing, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

The Site is provided on an "as is" and "as available" basis. Company and our suppliers expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement.

We and our suppliers make no warranty that the Site will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe. If applicable law requires any warranties with respect to the Site, all such warranties are limited in duration to 90 days from the date of first use.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so portions of this section may not apply to you.

To the maximum extent permitted by law, in no event shall Company or our suppliers be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special, or punitive damages arising from or relating to these Terms or your use of, or inability to use, the Site, even if Company has been advised of the possibility of such damages.

Access to, and use of, the Site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data, resulting from such access or use.

To the maximum extent permitted by law, our liability to you for any damages arising from or related to these Terms, for any cause and regardless of the form of the action, will at all times be limited to a maximum of fifty U.S. dollars. The existence of more than one claim will not enlarge this limit. You agree that our suppliers will have no liability of any kind arising from or relating to these Terms.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so portions of this section may not apply to you.

Company respects the intellectual property of others and asks that users of our Site do the same. In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of infringing materials and, in appropriate circumstances, the termination of users who are repeat infringers of intellectual property rights.

If you believe that a user of our Site is unlawfully infringing copyright in a work and wish to have the allegedly infringing material removed, please provide the following information in a written notification under 17 U.S.C. 512(c):

• Your physical or electronic signature
• Identification of the copyrighted work or works that you claim have been infringed
• Identification of the material on our services that you claim is infringing and that you request us to remove
• Sufficient information to permit us to locate such material
• Your address, telephone number, and e-mail address
• A statement that you have a good-faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or the law
• A statement that the information in the notification is accurate and, under penalty of perjury, that you are the owner of the copyright or authorized to act on behalf of the owner

Notifications may be sent to the contact information listed in Section 10.8. Please note that, under 17 U.S.C. 512(f), misrepresenting material facts in a written notification may subject the complaining party to liability for damages, costs, and attorneys' fees.

10.1 Changes. These Terms are subject to occasional revision. If we make substantial changes, we may notify you by sending an e-mail to the last e-mail address you provided to us, if any, and/or by prominently posting notice of the changes on our Site. You are responsible for providing us with your most current e-mail address. Continued use of our Site following notice of changes indicates your acknowledgement of such changes and agreement to be bound by them.

10.2 Dispute Resolution. Please read this arbitration agreement carefully. It requires you to arbitrate disputes with Company, its parent companies, subsidiaries, affiliates, successors and assigns, and all of their respective officers, directors, employees, agents, and representatives (collectively, the "Company Parties") and limits the manner in which you can seek relief.

You agree that any dispute between you and any of the Company Parties relating in any way to the Site, services offered on the Site, or these Terms will be resolved by binding arbitration rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court, and advance solely on an individual, non-class basis; and (2) you or the Company Parties may seek equitable relief in court for infringement or misuse of intellectual property rights.

Before either party commences arbitration or initiates an action in small claims court, the parties will personally meet and confer by telephone or videoconference in a good-faith effort to resolve informally any dispute covered by the arbitration agreement. Notice to Company that you intend to initiate an informal dispute resolution conference should be sent by e-mail to support@populous.app.

If the informal dispute resolution process does not resolve the dispute within 60 days after receipt of notice, either party may finally resolve the dispute through binding arbitration. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement. Arbitration will be conducted by JAMS. Claims with an amount in controversy under $250,000, not including attorneys' fees and interest, will be subject to JAMS' Streamlined Arbitration Rules and Procedures. Other claims will be subject to JAMS' Comprehensive Arbitration Rules and Procedures.

The arbitrator has authority to resolve disputes subject to arbitration, except for disputes reserved for a court under these Terms. The arbitrator may award monetary damages and any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms. The arbitrator's award is final and binding, and judgment on the award may be entered in any court having jurisdiction.

You and the Company Parties waive constitutional and statutory rights to sue in court and have a trial before a judge or jury, except as specified in Section 10.2. You and Company agree that, except for the batch arbitration process described below, each party may bring claims against the other only on an individual basis and not on a class, representative, collective, or mass action basis. Only individual relief is available, and disputes of more than one customer or user cannot be arbitrated or consolidated with those of any other customer or user.

The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the dispute or the relief sought was frivolous or brought for an improper purpose. If 100 or more individual arbitration requests of a substantially similar nature are filed against Company by or with assistance of the same law firm, group of law firms, or organizations within a 30-day period, JAMS shall administer the demands in batches of 100 requests per batch, plus any final batch of remaining requests, with one arbitrator, one procedural calendar, and one final award per batch.

You have the right to opt out of the arbitration agreement by sending a timely written notice of your decision to opt out by e-mail to support@populous.app, within 30 days after first becoming subject to the arbitration agreement. Your notice must include your name and address and a clear statement that you want to opt out.

10.3 Export. The Site may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of U.S. export laws or regulations.

10.4 Disclosures. Company can be contacted using the contact information in Section 10.8. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

10.5 Electronic Communications. Communications between you and Company use electronic means. You consent to receive communications from Company in electronic form, and you agree that all terms, agreements, notices, disclosures, and other communications that Company provides electronically satisfy any legal requirement that such communications would satisfy if they were in hardcopy writing.

10.6 Entire Terms. These Terms constitute the entire agreement between you and us regarding use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver. If any provision is held invalid or unenforceable, the other provisions will be unimpaired, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other.

10.7 Copyright and Trademark Information. Copyright (c) 2026 Populous. All rights reserved. All trademarks, logos, and service marks displayed on the Site are our property or the property of other third parties. You are not permitted to use these marks without our prior written consent or the consent of the third party that owns the mark.